Privacy Policy

1. Collection of information

We collect information when you register on our site, log into your account, make a purchase, enter a contest, and/or log out. Information collected may include your name, email address, phone number, and/or credit card information.

In addition, we automatically receive and log information from your computer and browser, including your IP address, software and hardware, and the page you request.

When you leave a comment on our website, the data entered in the comment form, but also your IP address and the user agent of your browser are collected to help us detect unwanted comments.

2. Use of information

All information we collect from you may be used to:

– Customize your experience and meet your individual needs

– Provide personalized advertising content

– Improve our site

– Improve customer service and your support needs

– Contact you by e-mail

– Administer a contest, promotion, or survey

If you leave a comment, the comment and its metadata are retained indefinitely. This automatically recognizes and approves subsequent comments instead of leaving them in the moderation queue.

For users who register on our site, we also store the personal data indicated in their profile. All users can see, modify or delete their personal information at any time (except their username). Site managers can also view and edit this information. For a permanent deletion, please contact us info@houseconnected.ch

If you have an account or if you have left comments on the site, you can request to receive a file containing all the personal data that we have about you, including those that you have provided to us. This does not take into account data stored for administrative, legal or security reasons.

3. Confidentiality of online commerce

We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to another company for any reason, without your consent, other than as necessary to fulfill a request and/or transaction, such as to ship an order.

4. Disclosure to third parties

We do not sell, trade or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required by law.

Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

Visitor comments may be checked through an automated spam detection service.

We share your personal information with third parties to help us use your personal information, as described above. For example, we communicate your data to the Swiss Post in order to ensure the delivery of your package. We also use Google Analytics to help us understand how our customers use the site. You can learn more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, a search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. Protection of information

We implement a variety of security measures to maintain the safety of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform specific work (eg.

le, billing or customer service) have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.

6. Do we use cookies?

What are cookies ?

As with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they collect, how we use it and why we sometimes need to store these cookies. We will also explain how you can prevent these cookies from being stored, but this may downgrade or ‘break’ some elements of the site’s functionality.

Our cookies improve access to our site and identify repeat visitors. In addition, our cookies improve the user experience by tracking and targeting their interests. However, this use of cookies is in no way linked to any personally identifiable information on our site.

If you leave a comment on our site, you will be offered to save your name, email address and website in cookies. This is only for your convenience so that you do not have to enter this information if you leave another comment later. These cookies expire after one year.

If you go to the login page, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain personal data and will be deleted automatically when you close your browser.

When you log in, we will set a number of cookies to save your login information and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be erased.

By editing or publishing a post, an additional cookie will be saved in your browser. This cookie does not include any personal data. It just shows the ID of the post you just edited. It expires after one day.

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the features and functions they add to this site. It is recommended that you leave on all cookies if you are unsure whether or not you need them in the event that they are used to provide a service that you use.

Disabling cookies

You can prevent the installation of cookies by changing your browser settings (see your browser’s help for how to do this). Please be aware that disabling cookies will affect the functionality of this site and many others you visit. Disabling cookies generally results in the disabling of certain features and functions of this site. It is therefore recommended not to disable cookies.

The cookies we collect

Account related cookies

If you create an account with us, we will use cookies for the management of the registration process and general administration. These cookies are usually deleted when you log out, but in some cases they may remain afterwards to remember your site preferences when you log out.

Login related cookies

We use cookies when you are logged in to remind us of this fact. This saves you from having to log in each time you visit a new page. These cookies are usually removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Cookies related to email newsletters

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and to indicate certain notifications which may only be valid for registered users/ unsubscribed.

Orders dealing with related cookies

This site offers e-commerce or payment facilities and some cookies are essential for your order to be remembered between pages so that we can process it correctly.

Forms related cookies

When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember

r your user data for further correspondence.

Third party cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details third-party cookies that you may encounter on this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and how we can improve your experience. These cookies may track things such as how long you spend on the site and the pages you visit so that we can continue to produce engaging content.

For more information about Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure the use of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or the pages you visit, which helps us understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way the site is delivered. When we are still testing new features, these cookies may be used to ensure that you get a consistent experience on the site whilst ensuring that we understand which optimisations our users appreciate the most.

As we sell products it is important for us to understand statistics about how many visitors to our site actually make a purchase and as such this is the type of data that these cookies will track. This is important to you because it means we can make accurate business forecasts which allow us to monitor our advertising and product costs to ensure the best possible price.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For them to work, the following social media sites including Facebook, Instagram and Youtube will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes described in their respective privacy policies.

7. Unsubscribe

We use the email address you provide to send you order information and updates, occasional company news, related product information, and more. If at any time you wish to unsubscribe and no longer receive e-mails, please contact us info@houseconnected.ch

8. Consent

By using our site, you consent to our privacy policy.

Who are we ?

Our website address is: https://houseconnected.ch

Our address is C/O Sébastien THIMUS, route du Chêne 28 in 1145 Bière in the canton of Vaud in Switzerland

info@houseconnected.ch

Our instagram:@houseconnected